Our Claims Services
Our Team
It is essential for your business to be able to have access to not only professional and knowledgeable insurance experts but to friendly, personable people as well. We have an excellent blend of staff to be able to handle your Insurance requirements on a level that can satisfy any type and size of business. Our Commercial Team have a great deal of experience in dealing with a range of policies from small motor policies to the needs of multi-million pound businesses.
The Key Contacts within BTIC are:
Commercial Team
| Brian Thompson |  Managing Director |
brian.thompson@btic.co.uk |
| Glenn Stobbart | Account Executive |
glenn.stobbart@btic.co.uk |
| Tom Rogerson ACII | Account Executive |
tom.rogerson@btic.co.uk |
| Lee Musgrove Cert CII | Account Executive |
lee.musgrove@btic.co.uk |
| Bob Stead FCII | Account Executive |
bob.stead@btic.co.uk |
| Andrew McLean |  Account Executive |
andrew.mclean@btic.co.uk |
| Janet Moore |  Account Executive |
janet.moore@btic.co.uk |
| Christine Pearson | Account Executive |
christine.pearson@btic.co.uk |
| Jane Brown ACII |  Account Executive |
jane.brown@btic.co.uk |
Personal Lines Team
| Jim Pollock | Pers. Lines Manager |
jim.pollock@btic.co.uk |
| Terri Burns | Pers. Lines Executive |
terri.burns@btic.co.uk |
| Aaron Levers | Pers. Lines Executive |
aaron.levers@btic.co.uk |
| Pat French | Pers. Lines Executive |
pat.french@btic.co.uk |
| Andrew Fraiwald | Pers. Lines Executive |
andrew.fraiwald@btic.co.uk |
| John Nicholson |  Pers. Lines Executive |
john.nicholson@btic.co.uk |
| Tracey Lillico | Pers. Lines Executive |
tracey.lillico@btic.co.uk |
| Bob Hughes | Pers. Lines Executive |
bob.hughes@btic.co.uk |
| Susan Myers | Pers. Lines Executive |
susan.myers@btic.co.uk |
Claims
| Susan Jackson | Claims Manager |
susan.jackson@btic.co.uk |
| Nicola Fenwick | Claims Handler |
nicola.fenwick@btic.co.uk |
Accounts & Administration
| Karen Octon | Accounts & Admin. |
karen.octon@btic.co.uk |
| Janet Bell | Accounts & Admin. |
janet.bell@btic.co.uk |
| Pat Anderson | Accounts & Admin. |
pat.anderson@btic.co.uk |
| Barbara Storey | Receptionist |
barbara.storey@btic.co.uk |
| Pat Dinning | Accounts & Admin. |
pat.dinning@btic.co.uk |
In our Head Office we have a complement of 19 staff and in our two branches a further 7 staff in total.